Reference

How kd7 Handles Your Personal Information

Your account details, payment records, and session data are handled with care on kd7. Access and eligibility depend on your local law and eligible regions — this policy explains exactly what we collect, why we collect it, and how you can request changes.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Retention Policy

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. Our support team can log a formal data request and confirm receipt within the same session.

Email Support Send your data request to our support address from your registered email. We aim to acknowledge privacy requests and begin review promptly.

Account Settings Some data — like your contact details and communication preferences — can be updated directly inside your account profile without contacting support.

What This Privacy Policy Covers

kd7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on kd7, we collect the information needed to run your account — your registration details, device identifiers, and the payment method you use to deposit or withdraw. If you transact through bKash, Nagad, or Rocket, we receive a transaction reference and

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amount from those payment rails; we do not store your mobile wallet PIN or full wallet credentials on our servers. Your session activity — pages visited, games opened, time on site — is logged to keep your account secure and to detect unusual access patterns. We
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use cookies and similar tracking on our site; you can manage cookie preferences through your browser settings at any time. Data we hold is kept only as long as your account is active or as required by applicable law in your region. We do not sell
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your personal data to third parties. Sharing happens only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with fraud-prevention services that help protect your wallet. This policy applies to all account holders in supported regions; availability of our services depends on
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local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency around your account data are not optional extras — they are part of how kd7 operates day to day. Here is what that looks like in practice across the four areas that matter most to your account.

Payment Data Security bKash, Nagad, and Rocket transactions pass through encrypted connections. We store only the reference ID and amount — never your wallet PIN or full account credentials.

Cookie and Tracking Controls We use session cookies for login continuity and analytics cookies to understand site usage. You can block non-essential cookies through your browser without losing account access.

Account Access and Retention Your personal data is retained while your account remains active. Once an account is closed, data is held only for the period required under applicable law, then deleted or anonymised.

Requesting Changes To correct inaccurate data or request deletion, contact support via live chat or email with your account details. We will confirm the action taken once the review is complete.

Common Questions About Your Privacy on kd7

These are the questions we hear most often about how personal data works on kd7. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, email address, date of birth, and the mobile number linked to your account. Payment method details like your bKash or Nagad number are recorded when you make a transaction.

No. We never store your mobile wallet PIN. When you deposit via bKash, Nagad, or Rocket, the PIN is entered directly in your wallet app and is not transmitted to or held by kd7.

We keep your data while your account is open. After closure, data is retained only as long as required by applicable law in your region, after which it is deleted or anonymised.

Yes. Contact our support team via live chat or email from your registered address. We will locate your account record and provide the relevant data within a reasonable timeframe.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions, and with fraud-prevention services. We do not sell your personal data to any third party.

Basic details like your contact preferences can be changed inside your account profile. For corrections to identity information, contact support via live chat and our team will guide you through the verification step.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How kd7 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on kd7

01 What personal data does kd7 collect when I register?

02 Does kd7 store my bKash or Nagad wallet PIN?

03 How long does kd7 keep my account data?

04 Can I request a copy of the data kd7 holds on me?

05 Who does kd7 share my data with?

06 How do I update or correct my personal details?

Privacy Policy

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