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Terms and Conditions That Govern Your kd7 Account

Every account on kd7 operates under these terms. Before you deposit via bKash, Nagad, or Rocket, or access any part of the lobby, read through what applies to you — eligibility, account conduct, and how we handle disputes all start here.

Account eligibility rulesDeposit and withdrawal termsWallet conduct policyDispute resolution processJurisdiction-dependent access
kd7 Terms and Conditions That Govern Your kd7 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and accessed only for the purposes set out in these terms — processing transactions, verifying identity, and resolving disputes. We do not share your details with third parties outside what is required to process payments through bKash, Nagad, or Rocket. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time through the account settings page.

Data Retention

We keep transaction records and account data for as long as required by applicable law and our internal audit obligations. You can ask what we hold at any time via support.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Requesting Changes

To update your registered details — including the mobile wallet number linked to bKash, Nagad, or Rocket — submit a request through the account help channel with your verification documents.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want to raise a terms-related concern, our account support team handles those requests directly. Reach out through any of the channels below and reference your account ID so we can pull up the right context quickly.

Live Chat Open the chat widget from your account dashboard. A support agent will take your terms query and log it against your account for follow-up if needed.
Email Support Write to our support address from your registered email. Include your account ID and the specific clause or transaction you are asking about for a faster response.
Account Help Centre The help centre inside your account lists common terms questions with step-by-step answers. Check there first — many deposit and withdrawal policy questions are covered in full.

Common Questions About kd7 Terms and Conditions

These are the questions we hear most often about how our terms work in practice. If yours is not here, the account help centre or live chat can take it further.

These terms apply to anyone who creates an account on kd7 or uses any part of the platform, including making deposits via bKash, Nagad, or Rocket. Access depends on your local law and eligible region.

Yes. We may update these terms when needed. We post the revised version on this page and your continued use of the account after that point means you accept the changes as they stand.

If a specific clause cannot be enforced under your local law, that clause is set aside. The rest of the terms remain fully in effect and continue to govern your account and transactions.

You can request account closure through the account settings page or by contacting support directly. Any pending withdrawals to your bKash, Nagad, or Rocket wallet will be processed before closure is finalised.

Contact our support team with your account ID and registration date. We keep a record of previous versions and can share the version that applied when your account was created.

Dispute resolution follows the governing law stated in the full terms document. Availability and applicable law depend on your eligible region — check the full terms or ask support for the clause that applies to you.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.